So, I ordered the starter box Saturday night, paid a pittance on shipping and just got it today (Thursday). VERY happy with The War Store
That's polite and hopefully useful in description, right?Hello!
I've placed an order recently, and have not received it yet. I'm okay with that, but since the UPS Mail Innovations option is something new I figured you'd want feedback sooner than later.
My order (**********) looks to have shipped on the 18th, which is great. It seems to have gotten to the USPS on the 21st, which is fine. It seems to have been with them since then (today is the 28th) and changed from the UPS tracking number to a different tracking number for use within the USPS system (**********). Supposedly I ought receive the package on April 6th. That will be a total of 3 weeks to get to Hawai'i.
I think I'm okay with that.
My main concern was with the changing hands between UPS and USPS was that the new number wasn't readily visible. It was hidden under a "Shipping Details" expandable box, and wasn't clearly indicated it was a different number or that it could be used with the USPS tracking system. Initially I was concerned either it had gotten lost or sent by boat (ala media mail).
Neil at The War Store offers an inexpensive option, and goes with the cheapest they can get. Last time I ordered from them it was $7.95 to ship a Warmachine Protectorate starter box (https://www.miniaturemarket.com/pip32117.html) via USPS. I'm not sure if that's a feasible option for your folks logistically (I know the USPS can be fussy with us when we ship out), but it might be a thought. Likewise, for all I know it didn't actually cover the shipping fully - I'll see if I still have the box to check.
Anyhow, just some feedback since I was told this was a new shipping option to Miniature Marketplace, and I'm sure you want to know how its working. I briefly considered cancelling my Aristeia: Chemical Brothers preorder and moving to The War Store, but... meh. Its three weeks, I can live with that. However, if time becomes a factor (say I'm ordering a gift)? I would likely order from The War Store.
Aloha from Maui!
to which I replied:Good Morning,
With Economy Mail Services - Priority Economy Shipping the package is picked up from UPS who gives it to the local postal service to deliver. Regretfully the only tracking code we have is with UPS *********. Shipping to Hawaii can take a little longer due to the location. I do apologize for any inconvenience. Please let me know if you have any other questions. Thank you for choosing Miniature Market!
Customer Service Representative
Thank you Breanna!
Anyhow, not mad or anything, just giving updates since when I called about shipping initially you folks said it was a new option you were trying out
Aloha from Maui!